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Investor Context: Customer Support System

Comprehensive support infrastructure with AI-powered help desk, live chat, and knowledge base. Ensures high user satisfaction and retention while reducing operational costs through automated support workflows.

🎧 Support Center

We're here to help you succeed

Frequently Asked Questions

How do I verify my account?

To verify your account, go to Settings > Account and click on "Verify Account". You'll need to provide a valid ID and complete the verification process.

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How do I change my subscription plan?

You can change your subscription plan anytime by going to Settings > Billing & Payments. Select your new plan and confirm the changes.

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What are the content guidelines?

Our content guidelines ensure a safe and positive environment. Please avoid posting inappropriate content, spam, or copyrighted material.

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Why is my video not uploading?

Video upload issues can be due to file size, format, or internet connection. Ensure your video is under 2GB, in MP4 format, and you have a stable connection.

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How do I make my account private?

Go to Settings > Privacy & Security and toggle "Private Account". Only approved followers will be able to see your content.

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How do I start earning money?

To start monetizing, you need to meet our creator requirements: 1000+ followers, verified account, and consistent content creation.

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Email Support

Get help via email

parivesh@tweelabs.com

Phone Support

Call us for urgent issues

+91 8109100838

Support Hours

Mon-Fri: 9 AM - 6 PM IST
Sat-Sun: 10 AM - 4 PM IST

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Virtual OS

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